Support Contracts

With an a2b Technologies support contract you gain peace of mind knowing that your systems are running optimally and that we are always there to solve any other issues you may encounter.

We visit your site each month to proactively monitor and manage your systems. Some of the checks we perform are:

• Apply latest security updates and patches.
• Update anti-virus / anti-spyware and check for virus detection
• Monitor system logs for errors or potential problems
• Check security logs for intrusion detection
• Check for disk errors / adequate disk space
• Update application software
• Check successful backup operation
• Optimize systems to keep them running smoothly

In addition all our contract holders receive remote control and telephone support at no additional charge as well as discounts on equipment and services and priority call out. Our ability to remotely control your systems means that many problems can be resolved quickly without an additional visit to your site, which saves you time and money.

Many of our contract holders also opt for our Managed Backup Service where we ensure that your critical data is automatically backed up and stored securely off-site to enable you to recover should disaster strike. This service can be added to any of our support contracts.

 

Whether you have two stand-alone P.C.s, or a multi-server, multi-site operation,  contact us today for to arrange a no obligation assessment of your systems.